A woman who was held at knife point by her former partner says said it is disgraceful a police email inbox for reporting incidents of violence and abuse was not monitored for nine months. Sadie Hopkins, 50, from Shrewsbury, Shropshire, sent a message to West Mercia Police’s violence against women and girls inbox after a chance encounter with her attacker, but did not get a response.
A BBC investigation discovered the inbox had not been checked, with 26 messages going unread.
The force’s assistant chief constable has apologised. Of the 26 emails the force received, dating between September 2023 and June this year, six required further action and have been allocated to a dedicated officer to progress.
Assistant Chief Constable Rachel Jones said there was no indication any of the women who had made contact had come to any harm. She said: “I wholeheartedly apologise to those individuals who were expecting a response. It’s below the service we would expect of our officers and staff
Source: BBC
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